How to Make the Most of Learning Technology to Improve Your Traditional Instructor-Led Compliance Training
The foundation of compliance training is theory, namely the laws and regulations that outline the behaviours that are permitted and prohibited on the job for workers. The objective is to keep them safe while avoiding fines and preserving the image of your company.
On the other hand, having your employees just discuss difficulties during ILT sessions won’t help them better manage risks. You have to put them in real-world circumstances and provide them JIT assistance if you want them to be able to attain the objectives.
You may improve your ILT experiences with the assistance of learning technology by customising the approach and keeping track of your progress. Here are seven incredible ways that you may put these technological tools to work in your in-person compliance training sessions.
There is still a need for in-person sessions that provide help on an individual basis and may be conducted face-to-face. Combining it with learning technology, on the other hand, may help you boost personalisation while while stretching your training and development budget further.
7 Underrated Ways to Use Learning Technology for Your Compliance, for the Benefit of Information and Learning Technology
1. Simulations to prevent expensive errors
Mistakes happen. Because we are just human, there are instances when even the most meticulous preparation cannot prevent an accident from occurring on the job. However, there are strategies to lessen the impact of these risks and stay away from making errors that are expensive.
Your team will be prepared for frequent disasters and know how to respond to them if you use simulations since they give real-world experience. For instance, how do they deal with bribery committed by that client, and how do they get everyone out of the building in the event that there is a fire or a flood?
Put them in the middle of the action so they can understand why certain procedures are in place and how to put them into practise on the job.
2. Devise situations that put one’s performance to the test under stress
It is impossible to predict how workers will behave in high-pressure circumstances until the moment the crisis really arises, which is precisely when you need them to maintain their composure and find a solution. At least, it was how things worked in the past when instruction was conducted only by instructors.
The instructors may walk the students through what to do in a crisis and provide them pointers on how to deal with severe challenges. However, a learning management system enables you to evaluate staff performance under duress and pinpoint areas of concern.
Every possible course of action in the decision-making process evaluates the candidate based on how well they grasp the guidelines and regulations, as well as whether or not they let stress get the better of them. You may then use JIT tools or ILT sessions in order to better prepare them for any scenario that may arise and boost their confidence.
3. Microlearning lessons for assignments that demonstrate how to complete the assignment
The workers get a general understanding of a job by listening to the teacher discuss it. Having a visual representation of the process helps you to commit the information to long-term memory. Tutorials on Your Homework, Snack-Sized Take them step by step through the process and point out any typical errors, such as the correct way to process a client return or how to securely handle products.
Instead of attempting to imagine the process in their heads during the ILT session and then attempting to replicate it in the workplace, employees get a visual example that they may duplicate at work. This saves employees time.
4. Pre-tests that serve as a roadmap for your individual learning time sessions
The results of the pre-assessments may be used to tailor the curriculum to the individual strengths and limitations of each employee. Begin by testing your knowledge with quick quizzes or surveys, and then use the results to direct your instruction throughout the ILT sessions.
It is even possible to improve depersonalization through improving performance in real-world activities. For instance, the results indicate that the majority of your staff members had issues during the compliance simulation or selected the incorrect branch scenario pathways.
As a direct consequence of this, your teacher will concentrate on pertinent skills or subjects in order to address the most widespread errors.
5. Video demos that emphasise the things that should and should not be done
Setting a poor example is often the most effective method to demonstrate a point, so keep that in mind. The staff are provided with video demonstrations that show them both the correct and incorrect methods to do the activity, as well as ways to adhere to business policy rather than violating every regulation in the book.
It is more visible, allowing you to understand how theoretical concepts map into actual behaviours in the world. If she were to omit a necessary step, for instance, it may cause an injury to a coworker or put her own safety in jeopardy.
Producing animated “does and don’ts,” which are beneficial in the periphery for potentially hazardous circumstances, is yet another fantastic method for increasing participation and engagement. circumstances pertaining to compliance that cannot be replicated.
6. Infographics that provide a concise summary of important policies
Even while manuals aren’t often the most user-friendly (or handy), workers are nevertheless expected to be familiar with the company’s regulations. Infractions have the ability to damage the image of your business and reduce the amount of consumer loyalty you get. As a result, it is essential for everyone to have the same understanding of the procedures.
Infographics provide a comprehensive overview of the fundamentals, allowing your staff to better understand what is required of them. It provides a rundown of the five most significant articles of clothing, ensuring that they are aware of what to wear on the very first day. Review the six most important practises for safe handling.
You can refresh your memory with the help of these infographics, which may be used as fast reference aids. They are exempt from having to make a note of their inquiries and hold off until the subsequent ILT session. They may, as an alternative, immediately deal with the obstacle and continue with the rest of their workday.
7. Questionnaires designed to help you improve your ILT approach
You believe that your workers are content with the ILT that is currently in place, but the polls may show otherwise. There is a possibility that employees will be dissatisfied with the instructor’s methodology or their level of commitment.
In a similar vein, people may get the impression that they are being micromanaged or that their own objectives are not being taken into consideration. Because of this knowledge, you are able to make the necessary adjustments to your ILT plan and actively include workers in the process.
They are aware that you have heard what they have to say and that you respect their input. The key is to provide helpful comments to your teachers and facilitators without making them feel like they are being evaluated in any way. For instance, you might go through all of the beneficial aspects of your ILT sessions and then provide some recommendations for how they may be incorporated into the lesson plans.
Conclusion
As is evident from the above, educational technology is not the “bad guy.” It is neither the end of instructor-led training nor is it the “thief” of employment in L&D. In point of fact, ILT and LMS together are a powerful force that has the potential to save expenses, cut down on job mistakes, and increase employee engagement.
The key is to be aware of how to integrate these learning technology touchpoints into your current ILT strategy in such a way that all of the members of your team get timely assistance and experience relevant to the real world.
When you are looking to improve the effectiveness of your ILT sessions and boost employee engagement, you can’t simply choose any old learning technology. Utilize our online directory to choose the best learning management system (LMS) for compliance training.
In order to pick the best LMS for your company, you should first filter the results based on the features and specifications supported, the price model, and any other relevant aspects.