Best Paying Jobs In Air Freight/Delivery Services – The business lexicon defines air freight as the conveyance or transportation of commodities by air. Almost every carrier offers air freight services for international deliveries.
Air freight has made it possible to ship virtually any type of product worldwide. Historically, common items were supplied through air freight to locations with limited access to locally produced goods. Alaska, for example, continues to provide critical products to distant populations.
According to Air Cargo World, Alaska’s villages receive approximately 50,000 pounds of dairy goods, meats, poultry, fruits, and vegetables each day. Without air freight, delivery of these supplies would be difficult, and these communities would be forced to economies on essential products.
Today, air freight is used to deliver thousands of products. This service has enabled people all over the world to obtain the commodities necessary for daily existence. From automobile components and garments to perishables and emergency supplies, air freight has connected the world in ways that no other mode of transport has. Numerous sectors have benefited from air freight’s international expansion.
They continue to grow despite some setbacks. Several of the most significant issues faced by sectors that rely on air freight are meeting strong demand for products, balancing costs, and maintaining the freshness of perishable products throughout transportation.
normal non-perishable goods and perishable and emergency supplies. We locate jewellery, apparel, auto parts, and other items that benefit from expedited delivery in the non-perishable category. Fruits, vegetables, meats, and medical products are included in the perishable and emergency category. Each group presents its own set of difficulties. The first group is concerned with expense, whereas the second is concerned with temperature.
Best Paying Jobs In Air Freight/Delivery Services
# 1 Customer Program Manager – Jobs In Air Freight/Delivery Services
Customer programme managers provide a wide range of services for important customers. They act as go-betweens, putting customers’ needs in front of product managers.
It is the job of a customer programme manager to stay in touch with important customers on a regular basis so that they can better understand what they want and need from their company. Customer support is what they are supposed to do at their best. They should get feedback from customers on a regular basis and make products that meet their needs.
Customer programme managers go to meetings, tell upper managers about the status of accounts, and work closely with accounts management to always find the best way to do things, too. Basically, their main job is to come up with ways to make customers happier when they use their company’s products and services.
When it comes to being a Customer Program Manager, there is more to it than meets the eye. When it comes to money, did you know that they make on average $45.85 an hour? $95,360 per year! Between 2018 and 2028, the job is expected to grow by 8% and create 21,800 jobs in the United States.
Responsibilities and Duties of Customer Program Manager – Jobs In Air Freight/Delivery Services
- Coordination with internal teams to develop a customer strategy that details each team’s unique duties, the release timeline, programme milestones and deliverables, and terms of acceptance, among other things.
- Establish a solid and trusting relationship with customers by communicating with them in a timely and accurate manner.
- Collaborate closely with customers to completely grasp project needs and difficulties in order to implement business projects successfully.
- Inform customers on business operations, marketing/sales practises, and so on.
- Facilitate meetings, phone conversations, follow-ups, and other communications with clients and management during the development and execution stages of business projects.
- Coordination, execution, tracking, and delivery of numerous customer projects from start to finish.
- Analyze project metrics to ascertain the progress of the project and its success elements.
- Establish a schedule for product and quality reviews to ensure that you are meeting client expectations.
- Assure that items and services are delivered to clients on time.
- To ensure customer satisfaction, identify and resolve operational and service-related concerns.
- Assess risks at the project level for each client in order to build and implement risk and contingency management plans as necessary.
- Inform top management and clients on a frequent basis with the status of projects, schedules, and critical issues.
- Provide prompt responses to all performance-related inquiries from customers.
- Collaborate with the business team to manage contract renewals, extensions, and scope changes.
- Enhance critical components of the project lifecycle in order to approach complicated problems creatively.
# 2 Rate Analyst – Jobs In Air Freight/Delivery Services
The Rate Analyst is responsible for monitoring, reviewing, and evaluating the service rates and charges levied by various public utilities. Calculates the cost of service and performs rate analysis in relation to it. As a Rate Analyst, you will ensure that all filings meet the Federal Energy Regulatory Commission’s requirements. A bachelor’s degree in business administration or a closely related field is typically required. Additionally, the Rate Analyst reports to a manager or the head of a unit/department. The Rate Analyst is exposed to some of the more difficult tasks associated with the job function. At times, directed in various aspects of the work. Typically, a Rate Analyst requires between two and four years of related experience.
Responsibilities of Rate Analyst – Jobs In Air Freight/Delivery Services
- Compile and analyze financial information
- Establish standard costs and investigate discrepancies between standard and actual costs.
- Assist management in making critical decisions about costs and benefits (e.g. investments, market growth, pricing changes)
- Create and manage budgets, as well as keep an eye on spending.
- Conduct financial process and transaction audits
- Monitor changes to processes or methods in order to determine their impact on overall costs.
- Cost estimation for existing and new products
- Forecast and analyze process, labour, and inventory costs.
- Suggestions for cost-cutting or profit-maximizing measures
- Conduct market research to aid in the development of future business plans.
# 3 General Manager – Jobs In Air Freight/Delivery Services
A general manager (GM) is an executive who is accountable for both the revenue and cost components of a company’s income statement, also known as profit and loss (P&L) accountability. A general manager typically oversees the majority, if not all, of the firm’s marketing and sales functions, as well as the business’s day-to-day operations. Frequently, the general manager is accountable for effective planning, delegation, coordination, staffing, organising, and decision-making in order to achieve an organization’s desired profit margins (Sayles 1979). [untrustworthy fringe source?]
Often, a business’s general manager is given a different formal title or titles. The majority of corporate executives, for example, who hold the titles of chief executive officer (CEO) or president, are also general managers of their respective businesses. Occasionally, the chief financial officer (CFO), chief operating officer (COO), or chief marketing officer (CMO) will assume the role of general manager. Managing directors, regional vice presidents, country managers, product managers, branch managers, and segment managers may also have general management responsibilities, depending on the company. Many vice presidents in large companies also hold the title of general manager when they have complete responsibility for a function within that particular area of the business and are frequently titled vice president and general manager.
General managers are frequently given the title of product manager in technology companies. General managers are frequently referred to as brand managers or category managers in consumer products companies. The general manager may also be referred to as the managing partner, senior partner, or managing director in professional services firms.
General Manager Responsibilities – Jobs In Air Freight/Delivery Services
- Supervising day-to-day business operations.
- Creating and implementing expansion strategies.
- Educating lower-level managers and employees.
- Budget creation and management.
- Enhancing revenue.
- Employing personnel.
- Performance and productivity evaluation.
- Accounting and financial data analysis.
- Conducting market research and identifying growth opportunities.
- Produce reports and deliver presentations.
# 4 Sales Director – Jobs In Air Freight/Delivery Services
A director of sales is accountable for the organization’s or business’s entire sales operation. Their responsibilities include the preparation of sales reports, the achievement of sales targets, and the estimation of product profit margins. Additionally referred to as sales directors, these professionals excel at negotiation and marketing.
Responsibilities Of Sales Director – Jobs In Air Freight/Delivery Services
- Lead and motivate employees to provide superior customer service to clients.
- Achieve sales targets by developing and implementing strategic plans.
- Develop long-lasting relationships with customers in order to increase customer loyalty.
- Establish and publicise weekly, monthly, and quarterly sales targets.
- Create comprehensive and accurate sales reports.
- Collaborate with customers to gain a better understanding of their business needs and objectives.
- Costs, competition, supply and demand are all factors to consider when establishing selling prices.
- Calculate the sales volume and profit margins for existing and new products.
- Create a sales training programme for new hires.
- Assess the company’s performance by meeting with sales managers.
# 5 Customer Service Representative – Jobs In Air Freight/Delivery Services
Customer Service Representative positions range in level from entry-level to management. This position interacts with customers in order to provide information about products and services, as well as to handle and resolve complaints. Candidates must possess exceptional communication and data entry abilities.
Responsibilities and Duties Customer Service Representative – Jobs In Air Freight/Delivery Services
The section on responsibilities and duties is the most critical section of the job description. This section should detail the daily responsibilities of the position, how the job operates within the organisation, and the title of the manager to whom the person will report.
- Responds to incoming customer calls regarding billing inquiries, product issues, service inquiries, and general client concerns.
- Responsible for exhibiting a high level of professionalism when dealing with clients and establishing a positive rapport with each caller.
- Update the customer database during and after each call.
- Collaborate with the management team to stay informed about new products and changes to company policies.
- Contribute to the company’s bottom line by resolving issues and converting dissatisfied customers into repeat customers.
# 6 Air Import Supervisor – Jobs In Air Freight/Delivery Services
An Import/Export Supervisor is responsible for the administration of the documentation processes necessary for the import and export of merchandise and materials in accordance with applicable federal, state, local, and country-specific regulations.
Duties and Responsibilities Of Air Import Supervisor – Jobs In Air Freight/Delivery Services
- Oversee the daily collection and prioritisation of pre-entry data, which includes ISF and import documentation packets, as well as logistics service provider reports.
- Organize and support data transaction processing for Oracle’s logical tracking as well as ISF and entry filing via the automated broker’s interface, including data updates and corrections as needed.
- Distribute work equally and fairly.
- Responsible for timely and accurate customs entries, proper valuation of invoices, proper preparation and uploading of entry and/or participating government documents as required, and coordination of inspections and examinations of cargo in order to obtain Customs release and other appropriate government agency releases.
- Resolve and monitor operational issues such as cargo holds and discrepancies in cargo; take necessary corrective action.
- Examine and monitor all CBP entry rejections, information requests, and entry resolution requests.
- Reconcile all system discrepancies, including post-entry adjustments, overages, and shortages.
- Validate daily and monthly Customs duty and fee payments.
- Ascertain that all payables and receivables documents are completed accurately and promptly forwarded.
- Adopt best operational practices and recommend efficiency-enhancing solutions.
- All Standard Operating Procedures (SOPs) must be updated to incorporate and improve process changes.
- Prior to any unresolved issues or risks having a material impact on the company, escalate them.
- Collaborate with supply chain partners to identify issues; provide feedback to vendors and service providers to improve their compliance with import document and data timeliness and accuracy.
- Manage staff against relevant and actionable metrics, providing regular feedback.
- Conduct audits and perform analysis of critical performance indicators.
- Maintain an awareness of staff training requirements; identify and develop training objectives.
- Regularly convene staff meetings; emphasise fundamental principles and communicate departmental goals.
- Maintain an up-to-date understanding of all US Customs bulletins for operational updates.
- Additional projects and responsibilities as assigned by the Imports Manager or Director of Imports.
# 7 Operations Coordinator – Jobs In Air Freight/Delivery Services
An Operations Coordinator, or Operations Administrator, is in charge of implementing a company’s logistics strategy and ensuring that the proper staffing, organisation, and supply procedures are in place. Their responsibilities include managing and tracking projects, planning company events, and optimising their team’s workflow.
Duties and Responsibilities Of Operations Coordinator – Jobs In Air Freight/Delivery Services
- Operations Coordinators are responsible for a variety of resource management and strategic planning tasks in order to ensure that their organisation is adequately staffed and supplied. Their responsibilities may include the following:
- Facilitating feedback from customers and employees to management and executive teams via multiple channels
- Collaborating with team leaders, managers, and department heads to ascertain the department’s requirements and objectives
- Ascertaining that all activities adhere to applicable local, state, federal, industry, and company standards
- Observing, reviewing, and analysing processes in order to determine inefficiencies and areas for improvement
- Identifying and resolving production process issues
- Creating and maintaining concise operational manuals to ensure operational consistency
- Delivering reports to department heads, management teams, and boards of directors in order to gain insight into the organization’s overall efficiency
- Collaborating with executives and management to establish departmental and organisational goals
# 8 Ocean Import Specialist – Jobs In Air Freight/Delivery Services
To process ocean import shipments through the Cargo wise system and to facilitate the movement of ocean cargo. This is a direct hire, full-time position. Assist customers on the phone and via email by serving as the customer’s primary point of contact with all departments.
Responsibilities Of Ocean Import Specialist – Jobs In Air Freight/Delivery Services
- Manage and track shipments from point of origin to point of destination, communicating this information to our customers and international teams.
- Coordinate the arrival of shipments and the setup of deliveries on a domestic and international level while adhering to on-time expectations.
- Maintain customer standard operating procedures
- Manage and keep track of all shipment milestones and timelines for our EDI customers.
- Knowledge of EDI operations is highly desirable but not required.
- When management requests that you create reports for assigned customers, assist them.
- Billing functions for assigned customers are performed and maintained.
Challenges and Opportunities – Air Freight/Delivery Services
It’s time to reevaluate your air cargo options. Air freight is undergoing significant change as a result of a variety of factors, and it is reshaping how we conduct business.
Changes in air freight present both challenges and opportunities. As the air cargo industry evolves, so does logistics. Air freight offers a timely and promising alternative in the face of chaos and uncertainty.
We’ll discuss the challenges and opportunities associated with air freight in this post. We’ll also discuss the implications for shippers and other air cargo stakeholders.
Supply chains continue to be stressed as we recover from the pandemic. The primary challenge is to maintain a steady flow of goods. During the pandemic, many companies relied on air cargo to accomplish this.
Simultaneously, ocean shipping, the primary mode of cargo transportation, became overburdened. To begin, we observed blank sailings. Then came congestion, delays, capacity shortages, and price increases at the ports. They continue to this day. As a result, air freight has become a more cost-effective option.
That is a brief overview of the evolving face of shipping. Now, let us consider the post-pandemic world’s challenges and opportunities.
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